At 5dewa, protecting your personal information is a core operational responsibility, not a legal formality. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used and stored, and the rights you hold over your own information as a player on our platform.
Summary: 5dewa collects only the personal data necessary to operate a secure, compliant gaming platform for Indonesian players. We do not sell your data to third parties. You retain meaningful rights over your information at all times. This policy applies to all users of the 5dewa platform accessible at https://5dewa.cam.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
5dewa collects Personal Data across two broad categories: information you provide to us directly, and information collected automatically as you interact with the Platform.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration & KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Identity Documents | KTP, SIM, passport scan or photograph | KYC verification request |
| Financial Data | Bank account number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet ID (OVO, DANA, GoPay, ShopeePay) | Deposit & withdrawal setup |
| Support Data | Correspondence content, screenshots, complaint details | When contacting support |
| Responsible Gaming Data | Self-exclusion requests, deposit limit preferences, cooling-off period settings | When activating player-protection tools |
Personal Data is collected through the following channels:
5dewa processes your Personal Data only for defined, legitimate purposes. We do not use your data for any purpose incompatible with those stated at the time of collection without your prior consent.
5dewa processes Personal Data on one or more of the following legal bases, depending on the specific purpose:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract |
| Payment processing and withdrawals | Performance of contract |
| KYC identity and age verification | Legal obligation; legitimate interests |
| Fraud prevention and AML screening | Legal obligation; legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Promotional communications | Consent (withdrawable at any time) |
| Responsible gaming enforcement | Legal obligation; performance of contract |
Withdrawal of Consent: Where processing is based on consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5dewa does not sell, rent, or trade your Personal Data to any third party for their own marketing purposes. We share data only in the limited circumstances described below.
We engage carefully vetted third-party service providers who process data on our behalf under binding data-processing agreements. These include payment processors, KYC and identity verification providers, fraud-detection and AML-screening vendors, cloud infrastructure providers, game-content licensors (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), and customer-support technology providers. All such providers are contractually prohibited from using your data for any purpose other than the specific service they deliver to 5dewa.
We may disclose Personal Data to law enforcement agencies, courts, regulators, or other government bodies where we are legally compelled to do so by court order, regulatory direction, or applicable law. Such disclosures will be limited strictly to what is required.
In the event of a merger, acquisition, restructuring, or sale of all or part of 5dewa's business, Personal Data held at the time of the transaction may be transferred to the acquiring entity as part of that transaction. We will notify affected users of any such transfer and the applicable privacy terms of the successor entity.
We may share aggregated, de-identified statistical data with partners, advertisers, or the public for research, reporting, or marketing purposes. Such data cannot be used to identify any individual User.
5dewa retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
After the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymized in accordance with our internal data-destruction procedures.
5dewa implements a multi-layered security framework to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our key security controls include:
Your Responsibility: While 5dewa employs robust technical and organizational measures, the security of your Account also depends on your own practices. Use a strong, unique password, enable any available two-factor authentication on your Account, and never share your login credentials with any third party.
The 5dewa Platform uses cookies and similar technologies to ensure the site functions correctly, to secure your session, and to help us understand how Users interact with the Platform so we can continue to improve it.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login state, fraud prevention signals | Session |
| Functional | Remembering your language and currency preferences (IDR), responsible gaming settings | Up to 12 months |
| Analytics | Measuring page traffic, navigation paths, and feature usage (data aggregated and anonymized) | Up to 13 months |
| Performance | Monitoring site load times, error logging, and CDN optimization | Session to 6 months |
Strictly necessary cookies cannot be disabled without impairing core Platform functionality, including login and transaction processing. All other cookie categories may be managed through your browser settings. Most modern browsers allow you to block or delete cookies; however, doing so may affect the performance and personalization features of the Platform. Detailed guidance on managing cookies is available in your browser's help documentation.
Subject to applicable law, you hold the following rights in relation to your Personal Data held by 5dewa. To exercise any of these rights, contact us at [email protected]. We will respond within 30 calendar days of receiving a verifiable request.
Right of AccessObtain a copy of the Personal Data we hold about you and information on how it is processed.
Right of RectificationRequest correction of inaccurate or incomplete Personal Data held in your Account.
Right of ErasureRequest deletion of your Personal Data where retention is no longer legally required or justified.
Right to Restrict ProcessingAsk us to pause processing of your data in specific circumstances, such as while a rectification request is reviewed.
Right to Data PortabilityReceive a copy of the data you provided to us in a structured, machine-readable format.
Right to ObjectObject to processing based on legitimate interests, including direct marketing and profiling.
Identity Verification for Rights Requests: To protect the privacy of our users, 5dewa will verify your identity before processing any rights request. We may ask you to confirm details that match your Account record. We will never charge a fee for handling legitimate privacy rights requests.
The 5dewa Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from anyone under the age of 21. If we discover that a registered Account belongs to a person under 21, we will immediately suspend the Account, erase the associated Personal Data to the extent legally permissible, and report the incident to relevant authorities where required by law.
Parents and guardians who believe their child may have registered an Account on 5dewa are urged to contact us immediately at [email protected] so that the Account can be closed and any data processed in error can be erased without delay.
Certain game content and features accessible through the 5dewa Platform are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These studios operate under their own privacy policies and data-processing practices. 5dewa is not responsible for the privacy practices of these third-party providers, though all studios integrated into the Platform are required to meet minimum data-protection standards as a condition of our commercial agreements.
The Platform does not contain outbound links to third-party websites. If you encounter a link that directs you away from https://5dewa.cam, please be aware that 5dewa has no control over, and assumes no responsibility for, the content or privacy practices of that external site.
5dewa reserves the right to update this Privacy Policy at any time to reflect changes in our data-processing practices, legal obligations, or operational requirements. When material changes are made, we will notify registered Users via their registered email address at least 7 days before the revised policy takes effect.
The effective date at the top of this document will be updated with each revision. Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of how 5dewa protects your data.
For any questions, requests, or complaints relating to this Privacy Policy or the processing of your Personal Data by 5dewa, please reach our dedicated privacy team through the following channel:
If you are unsatisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. 5dewa will cooperate fully with any such regulatory inquiry.
These six principles underpin every data-handling decision we make at 5dewa — from the moment you register to the day you request account closure.
Every data exchange between your device and 5dewa's servers is secured with TLS 1.2+ encryption — the same standard used by international banks. Your login credentials, KYC documents, and IDR transaction data are never transmitted in plain text.
5dewa collects only the data that is genuinely necessary to operate a secure platform for Indonesian players. We do not ask for information we do not need, and we do not retain data beyond the periods required by AML and KYC regulations.
Your personal information is never sold, rented, or traded to advertisers or any other third party for their own commercial purposes. Data sharing is limited to vetted service providers operating under strict contractual obligations, and to legal disclosure requirements.
You hold meaningful rights over your data — access, correction, erasure, portability, and objection. Requests are processed within 30 calendar days at no charge. Consent-based processing (such as marketing emails) can be withdrawn at any time with immediate effect.
We maintain clear, documented retention schedules — KYC records for 5 years post-closure, transaction logs for 5 years, support history for 3 years — after which data is securely destroyed or irreversibly anonymized. No indefinite data warehousing.
Our 24/7 Indonesian-speaking support team handles privacy inquiries alongside general account queries. Email privacy requests to [email protected] with "Privacy Request" in the subject line and receive an acknowledgment within 5 business days.
Read our Terms & Conditions for the full platform rules, visit our FAQ for quick answers, or head back to the homepage to explore everything 5dewa has to offer.